$16.00 - $23.00 (est. hourly pay rate)
Job Summary:
Our client is seeking a Front Office Coordinator who will act as Tier 1 incident management for our US offices by intaking, responding to, and rerouting or resolving all reported incidents. This opportunity is located in Bellevue, WA!
Duties:
- Manage the temporary access card process for employees and vendors
- Manage employee access requests for those visiting from another office location
- Create a friendly and welcoming atmosphere for guests by assisting them with the sign in process using our visitor management platform, Traction Guest
- Manage general email correspondence
- Be a helpful resource for our employee base
- Manage incoming mail and packages, including daily retrieval from the building mailroom and logging in the delivery tracking system
- Review internal operations calendar and meeting reporting to maintain awareness of in-office activities
- Create new and maintain existing process documentation as needed to ensure consistent programming and team operations
- Accept catering deliveries and communicate with meeting hosts as needed
Desired Skills/Experience:
- Entry level or 1+ years of relevant experience
- A passion for customer service
- Strong communication skills, both written and verbal
- Strong interpersonal skills
- Ability to interact at all levels with internal and external clients in a professional, thoughtful manner
- Ability to work well both as member of a team and independently
- Ability to maintain a flexible schedule depending on needs of office/team
- Ability to self-manage time effectively in a hybrid work environment with fluctuating office occupancy
- Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of time and ability to lift boxes or equipment up to 50 lbs. as needed
Benefits:
- Medical, Dental, & Vision Insurance Plans
- 401K offered
